Shipping Policy


1. Shipping within US

PURE'AM offers free USPS standard shipping within the continental US domestically for any orders above US $35.

2. Shipping to Canada

PURE'AM offers free International Standard Shipping from US to Canada for any orders above US$95. Approximately it will take 6-10 business days. 

3. Shipping to International Countries

PURE'AM currently offers International Standard shipping from US to the following countries: Austria, Belgium, Canada, France, Germany, Greece, Iceland, India, Ireland, Israel, Italy, Malaysia, Monaco, Netherlands, New Zealand, Norway, Portugal, Singapore, Spain, Sweden, Switzerland, United Kingdom.  Approximately it will take 6-18 business days.

4. Notices

1) If your current residing location is not shown on the above shipping list, please email us and we will check it out for you.

2) US return is subject to the Return Policy. PURE'AM do not responsible for any lost packages nor accepting returns or refunds for those Canada and International orders.

3) PURE'AM is not responsible for the customs fees, duties and taxes mandated by the local customs.

4) Due to the COVID-19 situation, sometimes the standard shipping may be delayed.

5) Additional taxes or fees may be imposed depending on the local customs and tax regulations. Also, some countries may restrict the import of cosmetics from overseas. Therefore, if necessary, please check with your local customs polices in advance.

*Updated November 2021.